Monitoring Your Entire IT Infrastructure
Alkia is the Zenoss partner and integrator in Thaland. Zenos IT Management solutions are designed to deliver value regardless of an organization's size or budget:
- Across key IT Management disciplines
- Across the Physical and Virtual* Infrastructure Stack
- Across Organizational Boundaries
With a wide array of product options and support options, Zenoss allows each organization to select the best combination for their needs. There are even special offerings for Government Agencies, Service Providers, and Educational Institutions.
Using a unique approach to software development, Zenoss solutions deliver the best of all worlds:
- Robust combination of full infrastructure monitoring and expert point solutions usually associated with traditional management suites
- Ease of installation and use usually found in point solutions
And since Zenoss leverages its open source roots and large community, Zenoss solutions are available at a fraction of the cost of comparable solutions.
* Note: Virtualization Monitoring is only available in Zenoss Enterprise.
Determine which Zenoss Edition is right for you.
Zenoss delivers a single product to monitor the entire IT infrastructure:
- Networks - Routers, Switches, Firewalls, Access Points
- Servers - Microsoft Windows, Linux, Unix, HP, NetApp, Dell
- Virtualization - Complete VMware Virtual Infrastructure (VI3) Management, XenSource Monitoring
- Applications - Processes, Ports, Web Apps, Web Services, Databases, Middleware, Commercial Apps
Across the full lifecycle:
- Configuration Management - Auto-discovery, inventory, CMDB, change tracking
- Availability Management - Active tests up and down the stack
- Performance Monitoring - Collect and analyze metrics up and down the stack
- Event/Log Management - Central collection and management of alarms and breaches
- Automatic Remediation - Respond to and resolve issues as they occur
Using agentless collection and standards-based management protocols:
- WMI, PerfMon, SNMP, JMX, HTTP, Telnet, SSH, Syslog, ICMP, FTP, SMTP, etc.
Compare Zenoss Core, Zenoss Professional, and Zenoss Enterprise
| Core | Pro | Enterprise | |
|---|---|---|---|
| Capabilities | |||
| Configuration Management Database (CMDB) |  | | |
| Auto-Discovery | | | |
| Inventory & Change Tracking | | | |
| Availability Monitoring | | | |
| Performance Monitoring | | | |
| Event/Log Management | | | |
| Alerting & Reporting | | | |
| Automatic Remediation | | | |
| Web Portal & Dashboards | | | |
| Integration APIs | | | |
| Network Visualization (Geography & Topology) | | | |
| Community Report Library | | | |
| Community Monitor Library | | | |
| Role-Based Access Control | | | |
| Commercial Report Library | | | |
| Commercial Monitor Library | | | |
| Commercial Integration Library | | | |
| Commercial Model Library | | | |
| WMI based modeling of disk, CPU, h/w & s/w inventory | | | |
| Windows Perfmon Support | | | |
| RANCID Integration | | | |
| Tomcat Monitoring | | | |
| Complete VMware Virtual Infrastructure (VI3) Management | | ||
| Enhanced Oracle Monitoring | | ||
| Advanced WebLogic and JBoss Monitoring | | ||
| Synthetic Transactions (Web, Email, Database) | | ||
| Predictive Thresholds | | ||
| Remedy Integration | | ||
| Global Dashboard | | ||
| Distributed Configuration Manager | | ||
| High Availability Package Available | | ||
| Builds/Deployment Options | |||
| Software Appliance (Evaluation) | | | |
| Source Installation | | ||
| Native Binary Installers | | | |
| Point & Click Stack Installers | | | |
| Certified Commercial Builds | | | |
| Software Appliance (Production) | | | |
| Hardware Appliance | | | |
| Distributed Collector Package | | ||
| Service Features | |||
| Community Forum Access | | | |
| Deployment Planning Professional Services | 2 hours | 3 hours | |
| Web-based Portal | Unlimited | Unlimited | |
| E-mail Incident Support | | | |
| Phone Support | 4 / year | Unlimited | |
| Priority 1/High Severity Response Time SLA | 8 hours | 4 hours | |
| Automatic Patch Management | | | |
| Software Update Service | | | |
| Unlimited Phone Support | | ||
| Remote Troubleshooting | | ||
| Platinum Upgrade Option | | ||
| IP Assurance | |||
| Repair and Replace | | | |
| Indemnification | with Gold service plan | | |
Zenoss Professional Edition and Zenoss Enterprise Edition Pricing
| Service Plan | Min. # of Resources | Per Resource per Year |
|---|---|---|
| Zenoss Professional with Silver Service Plan | 100 | $100 |
| Zenoss Professional with Gold Service Plan | 100 | $130 |
| Zenoss Enterprise with Gold Service Plan | 250 | $150** |
| Zenoss Enterprise with Platinum Service Plan | 250 | $180** |
**Volume Pricing:
Volume discounts, site licenses, and corporate-wide licensing are available for environments larger than 500 managed resources.
Contact Zenoss Thailand Sales to learn more.
What's a "Managed Resource"?
For Non-Virtual Environments
Managed Resource = any network-connected device such as a server, router, switch, IP phone, UPS, etc.
For Virtualized Environments
In addition to all connected devices, each virtual machine (VM) with a unique IP address is also a managed resource. (Example: 1 Solaris Server with 4 VMware VM's = 5 Managed Resources)
Compare Zenoss Service Plans
| Silver | Gold | Platinum | |
|---|---|---|---|
| Account Management | |||
| Deployment Planning with Zenoss Architect | 2 hours | 3 hours | 4 hours |
| Quarterly Review and Planning | | ||
| Designated Account Manager | | ||
| Incident Support | |||
| Web-based Portal | Unlimited | Unlimited | Unlimited |
| Unlimited | Unlimited | Unlimited | |
| Phone | 4 per year | Unlimited | Unlimited |
| Support Hours | Mon-Fri, 7AM to 9PM EST | ||
| Priority 1/High Severity Response Time SLA | 8 hours | 4 hours | 2 hours |
| 24x7 Support for Critical Issues | | ||
| Remote Trouble Shooting | | | |
| Maintenance & Administration | |||
| Automatic Patch Management & Software Update Service* | | | |
| Remote Administrator | | ||
| Upgrade Assistance | | ||
| Training | |||
| Zenoss Administration Course (Seats Included) | 1 seat | 2 seats | 3 seats |
| IP Assurance | |||
| Repair and Replace | | | |
| Indemnification | | | |
* Automatic Patch Management and Software Update Service only available for hardware and software appliance packages