IT Support team

General Description:

As part of Alkia Support team, your role is to work closely with the team leader to solve customer IT problems. You will move to the customer’s place, understand the situation, and solve it thanks to your high skills.

Work experience requirements:

·         Five or more years experience in IT

·         Experienced in customer support (like True hotline)

Education Requirements

·         Bachelor degree or more in IT

Training Preferences

• Microsoft certified preferred

·         Security trained

·         Network / routing trained

Knowledge Requirements

• TCP/IP (LAN, WAN, WLAN, routing, VPN)
• Windows server (2000 or 2003) with active directory
• Windows NT, 2000 & XP

Personality: Excellence driven: Proud to be expert in TCP/IP and Windows server

                        Customer oriented: Willing to give his best for each customer.

                        Dynamic and proactive: Willing to learn and to improve continuously.

                        Trustable : Say what it mean and do what he said.

                        Good team player

Salary: Attractive, upon expertise

This job is for you? Then contact us now for an interview!